The Chapter Collection team members

The Chapter Collection Careers

We're the pub that tells a story.

Whether it’s a story of love, celebration, appreciation, or simple time spent together, we tell it, and we tell it in the best way possible. We offer an elevated pub experience through our freshly prepared food, handcrafted drinks, and an enjoyably unique experience from start to finish.

Whether it’s a story of love, celebration, appreciation or simple time spent together, we tell it, and we tell it in the best way possible. Our collection of sites span across all walks of London, immersing guests in the quintessential British experience with every irresistible bite.

We want the people who strive to make a difference, who can inspire our guests, and who can elevate our sites into more than just a pub.
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Job Roles:

General Manager pouring a pint
Our General Managers at The Chapter Collection are responsible for building high-performing teams that are passionate about upholding the brand guidelines and ensuring our guests are having a great experience at our venues.

They support and motivate their team to ensure job satisfaction and high team engagement, as well as take charge of strategic planning and consider additional sales opportunities. 

We offer a number of benefits to our General Managers. These include our award-winning training programme, bonuses, pensions, and private healthcare. We also offer support to help you bring your plans for your venue to life.

Please note: All General Manager applicants must possess a valid personal licence.

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Deputy Manager pouring a pint
Our Deputy Managers support the General Manager in the day-to-day running of the venue as well as leading and motivating their team.

Their responsibilities include stock control, cash handling, training, health and safety, and fire standards, and they will demonstrate great communication and organisation skills.

All Deputy Managers will receive full training and are eligible for a variety of benefits, such as bonuses, dental insurance, and more!

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Chapter Collection Head Chef smiling at the camera

Our Head Chefs are responsible for overseeing the day-to-day kitchen operations, ensuring that each and every dish that leaves our kitchen is executed to the highest standards. They will often support menu creation in line with guest preferences and current trends. 

Additional responsibilities include managing and training the wider kitchen team to maintain consistency and ensure quality control and kitchen safety, as well as collaborating with the General and Deputy Managers to align the kitchen operations with the venue's overall strategic goals.

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Front of House team member serving a table

Team Leader

Team Leaders offer support to all Team Members to ensure our guests expectations are met, as well as support with the day-to-day running of shifts.
They will possess excellent communication and guest service skills and are leading the way in setting an example to their fellow Team Members.

Team Member

Team Members are at the heart of all of our Chapter Collection venues. They deliver fantastic customer service and are passionate about serving food and drink to a high standard, ensuring our guests have the best experience possible every visit.
Team Members will gain communication skills in engaging with guests and working under pressure, particularly at busy times.

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Kitchen Team Member seasoning meat

Sous Chef

The Sous Chef’s main responsibilities consist of ordering and monitoring inventory, as well as maintaining cleaning standards. They support the Head Chef with the day-to-day running of the kitchen.

Chef de Partie

The Chef de Partie will assist the Head Chef with curating the menu as well as preparing and delivering high-quality dishes. They are also responsible for motivating the team and will be expected to lead by example.

Kitchen Porter

The Kitchen Porter’s responsibilities consist of day-to-day upkeep of the cleaning standards and in food preparation, such as prep work and ultimately delivering excellent quality dishes in their venue.

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